Shipping & Returns
Shipping Policy
At Contron, we proudly ship worldwide to ensure our solutions reach customers wherever they are. We offer flexible shipping options to accommodate your needs, including the option to use our designated freight forwarder if required.
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Shipping costs vary based on the destination, package weight, dimensions, and selected shipping method. To provide you with the most accurate shipping quote, please contact our customer service team before completing your checkout. We will be happy to assist you in choosing the best shipping solution for your order.
Return & Exchange Policy
At Contron, we stand by the quality of our products and offer a one-year limited warranty. If you experience any issues due to a manufacturing defect, rather than accidental or intentional damage, you may contact our customer service team to arrange a return. Upon inspection, we will provide a replacement for the defective product.
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If you encounter any operational difficulties or are unsure how to use our products, our technical support team is available to assist you.
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Customer satisfaction is our priority. If you have any concerns, please feel free to reach out—we are here to help!